Combined vs Separate Policies

You can buy buildings and contents insurance as a combined single policy or as two separate policies from different providers. In most cases, combined is the right call:

Usually best

Combined Policy

One insurer covers both building and contents. Usually 10-20% cheaper than two separate policies. One renewal date, one excess. If a claim involves both (e.g. burst pipe damages building and contents), one insurer handles it - no disputes about which policy pays.

Sometimes better

Separate Policies

Can work out cheaper if one specialist provider offers significantly better terms for a specific element - e.g. a specialist high-value contents insurer for jewellery collectors, or a specialist building insurer for non-standard construction. Worth comparing once you know your specific needs.

What a Combined Policy Covers

Buildings section covers the physical structure of your home:

  • Walls, roof, floors, ceilings, windows, doors, and fitted fixtures
  • Permanent fixtures: fitted kitchen, bathroom, built-in wardrobes
  • Outbuildings: garage, garden shed (check limits - often capped)
  • Underground pipes and cables serving the property
  • Perils covered: fire, explosion, storm, flood, escape of water, subsidence, theft damage to building, impact, falling trees

Contents section covers your personal possessions inside the home:

  • Furniture, soft furnishings, carpets, curtains
  • White goods: fridge-freezer, washing machine, dishwasher
  • Electronics: TV, laptop, games consoles, sound systems
  • Clothing, jewellery (up to single-item limit), sports equipment
  • Perils covered: theft, fire, flood, escape of water, and accidental damage if added

Getting the Rebuild Value Right

Buildings insurance should be based on the rebuild cost - not the market value of your property. In many UK cities, market value far exceeds rebuild cost. Insuring for market value wastes money and doesn't improve your cover.

The rebuild cost includes: demolishing the existing structure, architect and professional fees, rebuilding to current building regulations, and all fixtures and fittings. Use the ABI's House Rebuilding Cost calculator at abi.org.uk for an accurate figure based on your property type, size, and location. Review it at renewal - rebuild costs rise with inflation and material prices.

⚠️ Over-insuring wastes money; under-insuring costs you at claim time

If your building is insured for £300,000 but the rebuild cost is £200,000, you're paying 50% more premium than needed - and still only covered for the actual rebuild cost. If insured for £150,000 against a £200,000 rebuild cost (under-insured by 25%), an insurer can cut any claim by 25% (the "average clause"). Get the rebuild value right at the start.

Valuable Optional Add-Ons to Consider

Add-OnWhat It CoversWorth It?
Accidental damageSpills, breakages, DIY accidents inside the homeYes for families with children
Personal possessionsItems taken outside the home (phone, laptop, jewellery)Yes if you carry valuables regularly
Home emergencyCallout for boiler breakdown, plumbing emergencies, lockoutsDepends on age of boiler/systems
Legal expensesLegal disputes with neighbours, employers, personal injuryModerate value, low cost add-on
Specified high-value itemsIndividual items above single-item limit (jewellery, cameras)Essential if you own high-value items
Garden coverGarden furniture, plants, tools beyond standard limitsModerate - check standard limit first

Making a Claim: What to Do

1

Report immediately - especially theft

For theft or vandalism, report to the police first and get a crime reference number. Most insurers require this for theft claims. Report to your insurer within 24-48 hours of discovering the loss or damage.

2

Document everything before cleaning up

Photograph or video all damage before making any temporary repairs. Keep damaged items - don't throw them away before the loss adjuster assesses them. Note the date and time you discovered the damage.

3

Make only emergency temporary repairs

If immediate action is needed (boarding up a broken window, stopping a leak), take reasonable emergency action - but don't do permanent repairs without insurer approval. Keep receipts for any emergency costs.

4

Provide a full list of damaged or stolen items

For contents claims, list every item with make, model, approximate age, and original purchase price where known. Proof of ownership helps (photos, receipts, bank statements) but most insurers will accept a sworn statement for standard household items.

Frequently Asked Questions

Standard buildings insurance covers flood damage to the structure. However, properties in high flood-risk areas (check gov.uk/check-long-term-flood-risk) may face exclusions, very high excesses for flood claims, or much higher premiums. The Flood Re scheme - a joint government/industry programme - lets insurers offer affordable flood cover to eligible high-risk properties. If you live in a flood zone, check whether your insurer participates in Flood Re.
No - general wear and tear, damp, mould, and gradual deterioration are excluded from virtually all buildings and contents policies. Insurance covers sudden, unforeseen damage - not maintenance issues. If mould results from an insured event (e.g. a burst pipe), the resulting damage may be covered. But pre-existing damp, poor ventilation mould, or long-term water ingress through ageing materials are your responsibility.
Sum insured means your contents are covered up to the total value you declared. New for old (replacement as new) means damaged or stolen items are replaced with brand-new equivalents regardless of the original item's age. Most quality contents policies offer new-for-old cover - far better than indemnity cover, which cuts the payout based on the item's age and depreciation. Always confirm your policy is new for old before buying.
Important: Home insurance terms and cover levels vary significantly between providers. Always read the policy schedule and exclusions carefully. Educational content only - not regulated financial advice.